1. Introduction
Playpen Games, Inc., doing business as Foundry ("we," "us," or "our"), operates the website builtbyfoundry.io and provides various mobile applications, services, and communications. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, applications, or services.By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily provide, including:• Account Information: Name, email address, phone number, and profile details when you create an account• Contact Information: Name, email, and message content when you contact us
• Payment Information: Billing address and payment method details processed through secure third-party payment processors
• User Content: Any content you create, upload, or share through our services
• Communication Preferences: Your preferences for receiving communications from us
2.2 Information Collected Automatically
When you use our services, we may automatically collect:• Device Information: Device type, operating system, browser type, unique device identifiers• Usage Data: Pages visited, features used, time spent, click patterns
• Location Data: General location based on IP address
• Log Data: IP address, access times, error logs, and referring URLs
2.3 Information from Third Parties
We may receive information from third-party services you connect with, such as Google or Apple sign-in, social media platforms, or analytics providers.3. How We Use Your Information
We use the information we collect to:• Provide, maintain, and improve our services• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations
4. SMS and Text Message Communications
Consent: By providing your phone number and opting in, you consent to receive SMS/text messages from Playpen Games, Inc. (doing business as Foundry) related to your account, services, revenue notifications, or other business communications. Message frequency varies based on account activity. Message and data rates may apply.Types of Messages: SMS messages from Playpen Games, Inc. may include account notifications, revenue alerts for creator partners, service updates, and other transactional messages related to your business relationship with us.Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message from +1 (855) 578-5658. After opting out, you will receive a confirmation message and no further SMS messages unless you opt in again.Help: For help with SMS, reply HELP to any message or contact Playpen Games, Inc. at hello@builtbyfoundry.io.No Sharing for Marketing: We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number is only used by Playpen Games, Inc. to deliver messages you have requested or consented to receive.Carriers: Playpen Games, Inc. uses Twilio as our third-party service provider to deliver SMS messages. This provider is contractually obligated to protect your information.5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and improve our services. Cookies are small data files stored on your device.Types of Cookies We Use:• Essential Cookies: Required for the operation of our services• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settingsYou can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:• Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing, customer support)• Legal Requirements: If required by law, regulation, or legal process
• Protection of Rights: To protect the rights, property, or safety of Foundry, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you direct us to share information with third parties
7. International Data Transfers
Our services are primarily hosted in the United States. If you access our services from outside the US, your information may be transferred to, stored, and processed in the United States.EU/UK Users: We implement appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) where required. All data transfers are encrypted in transit and at rest.8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.• Account Data: Retained while your account is active and for a reasonable period after• Transaction Records: Retained as required by tax and accounting laws (typically 7 years)
• Communication Logs: Retained for up to 3 years for support and compliance purposes
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:All Users
• Access: Request a copy of the personal data we hold about you• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
EU/UK Users (GDPR)
Additional rights include: data portability, restriction of processing, objection to processing, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.Legal Basis: We process your data based on contract performance, legitimate interests (service improvement, security), consent (marketing, cookies), and legal obligations.California Users (CCPA/CPRA)
You have the right to: know what personal information is collected, request deletion, opt-out of sales (we do not sell data), and non-discrimination for exercising your rights.How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@builtbyfoundry.io. We will respond within 30 days (GDPR) or 45 days (CCPA).10. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:• Encryption in transit (TLS/SSL) and at rest• Secure authentication protocols
• Regular security assessments
• Access controls and monitoring
• Employee training on data protectionWhile we strive to protect your information, no method of transmission or storage is 100% secure. Please protect your account credentials and notify us immediately of any unauthorized access.
11. Children's Privacy
Our services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@builtbyfoundry.io. We will delete such information promptly.12. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.For significant changes, we may also provide additional notice via email or in-app notification. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:Playpen Games, Inc.d/b/a FoundryPrivacy Inquiries: privacy@builtbyfoundry.ioGeneral Inquiries: hello@builtbyfoundry.ioWebsite: builtbyfoundry.io