NeuroHaven Terms of Service

1. Agreement to Terms

These Terms of Service govern your use of the NeuroHaven mobile application ("App") operated by Built by Foundry, Inc., formerly known as Playpen Games, Inc. ("BBF"). By using the App, you agree to these Terms and acknowledge our Privacy Policy. If you don't agree, please uninstall the App.Age Requirement: You must be at least 13 years old to use NeuroHaven. If you're 13-17, review these Terms with a parent or guardian.

2. About NeuroHaven

NeuroHaven is a local-first mood journal and planner with routines, reminders, media attachments, pattern views, and optional paid access.

Mental Health and Crisis Disclaimer: NeuroHaven supports personal organization and reflection. It does not diagnose, monitor, treat, cure, or prevent ADHD or any medical or mental-health condition and is not therapy, crisis monitoring, or professional advice. Do not rely on the App to detect an emergency. If you may hurt yourself or someone else, contact local emergency services or a crisis service now.• 988 Suicide & Crisis Lifeline (US): Call or text 988
• Emergency: Call 911 or your local emergency number
• Crisis Text Line (US): Text "HELLO" to 741741
• International: findahelpline.com

Local Data: Journal and planner content is stored on your device. Device loss, reset, App deletion, or storage failure may permanently erase it. Export information you need to preserve.

3. Accounts

The App may let you use it without an account or may offer sign-in through the App, Apple, Google, or another provider. You must provide accurate information, keep your device and credentials secure, and promptly report unauthorized access. You are responsible for activity through your account unless applicable law says otherwise.

4. Premium Subscriptions and Billing

Price, billing period, trial terms, and renewal details appear on the purchase screen before you confirm. The app store processes payment and controls cancellation and refunds under its rules and applicable law. Unless the purchase screen says otherwise, a subscription renews automatically until canceled through your app-store account and access continues through the paid period after cancellation.Paid access may unlock additional themes, insights, customization, or other premium features. The price, trial, billing period, and renewal details shown on the purchase screen control.

5. App Stores and Third-Party Services

Your app store's terms also apply. Apple and Google are not responsible for the App or support for it, but may be third-party beneficiaries of these Terms as their rules provide. Third-party services have their own terms and privacy practices, and we are not responsible for services we do not control.

6. User Content

You own journal entries, photos, voice notes, and other content you create. You grant BBF only the limited rights needed to process and display that content on your device and to provide a support request you choose to send.

7. Prohibited Conduct

Don't: reverse engineer the App, attempt unauthorized access, use bots or scrapers, share account credentials, distribute abusive content, violate laws, interfere with the App's operation, or commercially exploit App content.We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

BBF and its licensors own the App, trademarks, and provided content. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App for personal, non-commercial purposes. No other rights are granted.

9. Termination

You may stop using the App at any time. We may suspend or terminate access if you materially or repeatedly violate these Terms, create risk or legal exposure, or if we discontinue the App. Where practical, we will give reasonable notice. Provisions that by their nature should survive termination—including ownership, disclaimers, liability limits, indemnity, and disputes—will survive.

10. Indemnity

To the extent permitted by law, you will defend and indemnify BBF and its directors, officers, employees, and partners from third-party claims arising from your unlawful misuse of the App, your violation of these Terms, or content you submit. This does not require you to indemnify anyone for their own negligence or unlawful conduct.

11. Limitation of Liability

To the fullest extent permitted by law, the App is provided "as is" and "as available." BBF disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise the App will be uninterrupted, error-free, or that its content will always be accurate.To the fullest extent permitted by law, BBF will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or use. BBF's total liability for claims arising from the App will not exceed the greater of $100 USD or the amount you paid for the App during the 12 months before the event giving rise to the claim.These exclusions do not apply to liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable. Your non-waivable consumer rights remain in effect.If you experience harm related to App content, report it to support@builtbyfoundry.io. We'll investigate and take appropriate action.

12. Dispute Resolution

Before starting a formal claim, send a written notice describing the dispute and requested relief to support@builtbyfoundry.io . The parties will try in good faith to resolve it for 30 days. Either party may still seek urgent injunctive relief when necessary.

US Residents

Individual arbitration: Except for an eligible individual small claims case or a claim for injunctive relief concerning misuse of intellectual property, any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this clause. The hearing may occur by video, in your county, or at another mutually agreed location. The arbitrator may award the same individual remedies as a court.Class and jury waiver: You and BBF waive any right to a jury trial and to bring or participate in a class, consolidated, representative, or private-attorney-general action. If a court finally finds the class-action waiver unenforceable for a particular claim, only that claim may proceed in court.Opt-Out: Email support@builtbyfoundry.io within 30 days of first use with "Arbitration Opt-Out" in the subject line.

Users outside the United States

The arbitration and class-waiver terms apply only where lawful. If they are not enforceable where you live, you may bring a claim in the courts where you live and retain any non-waivable local consumer protections.

Governing law

Delaware law governs these Terms, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration and mandatory law where you live may still apply.

13. Changes to Terms

We may update these Terms as the App or law changes. We will post the revised Terms and update the date above. If a change materially reduces your rights, we will give reasonable advance notice where required. Changes apply prospectively. If you do not agree, stop using the App before the revised Terms take effect.

14. Contact Information

Built by Foundry, Inc. (f/k/a Playpen Games, Inc.)
2261 Market Street, Suite 86046
San Francisco, California 94114, United StatesGeneral inquiries: support@builtbyfoundry.ioPrivacy requests: privacy@builtbyfoundry.ioWebsite: builtbyfoundry.io