Mealwise support

Quick answers for planning meals and shopping. Email us if you still need help.

Plans and Shopping

A meal does not fit my household. What should I do?Review the household preferences and dietary restrictions in the App, then regenerate the plan. Always confirm ingredient labels and allergens yourself before cooking.
Why is a price or savings estimate different in the store?Prices and availability change by retailer and location. Treat App prices as estimates and use the retailer's current price before buying.

Purchases and Data

How do I restore a purchase?Open the App's settings and choose Restore Purchases while signed in to the store account that made the purchase. If access is still missing, email support with the approximate purchase time. Do not send card details.
How do I request account or data deletion?Email privacy@builtbyfoundry.io from the address tied to your account. We will verify the request before removing eligible connected data.

Still stuck?

Email support@builtbyfoundry.io with your device type, app version, and a short description of the issue. We usually reply within one to two business days.